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Secure Knowledge Integration

Secure Knowledge Integration

Make approved knowledge searchable across the repositories you already have, with the right permissions, a source citation on every answer, and a full trail of who asked what.

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The patternInside your cloud account
InYour existing repositoriesDocuments · wikis · tickets · past work
IndexPermission-aware indexSynced as content changes
AI stepAnswer from approved sourcesNo source, no answer
Human or LLM-judge reviewReader checks the citation
OutAnswer with citationsLogged in your audit trail
Who it's for

One place to find the approved answer

Engineering

Design decisions, runbooks and past fixes, found in seconds instead of asked in chat.

Operations

Procedures and policies answered from the approved version, with the source linked.

Technical support

Answers from product docs and resolved tickets, so tier-1 resolves more without escalating.

Proposal development

Approved past performance and boilerplate, reused with its source and approval kept.

How it stays trustworthy

Permissions, citations, traceability

  • 01PermissionsA user only gets answers from content they're already allowed to see.
  • 02CitationsEvery answer links to the source passage. If nothing supports it, the system says so.
  • 03TraceabilityQuestions, sources and answers are logged in your account for review and audit.
  • 04FreshnessUpdates and deletions in the source flow through, so retired content stops appearing.
What you get

Deliverables you keep

Built on our working reference architecture: serverless ingestion, vector search and grounded answers with citations.

  • Connectors to the repositories you already use, built for your environment
  • A permission-aware search index in your cloud account
  • Cited answers, traceable to the source document and version
  • Deletion and update sync, so stale content stops appearing
  • An evaluation set and quality report on your own questions
  • Logging of every question and answer, for review
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Knowledge spread across too many places?

30 minutes with an engineer, no slides. We agree the scope on the call and send pricing after.

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